FAQs

The payment options available are as follows:

• Cash on Delivery
• Direct Bank Transfer
• Wallets – Easypaisa & JazzCash

Kindly email us your query at contact@wajitechs.store or WhatsApp +923499191190

An order confirmation call or msg will be sent to you after placing order.

Note: Cancel your order before it is dispatched from our warehouse by contacting our customer support.

Before the order is dispatched, simply contact us with your order number and our representative will change the delivery address.

Note: Delivery address cannot be changed once the product has been dispatched from our warehouse.

Before the order is dispatched, cancel the order by contacting us through phone and/or email and place the order again with the desired product color.

Note: Product color cannot be changed once the product has been dispatched from our warehouse.

We charge only Rs.199/- for delivery all over Pakistan.

Once you receive the shipping confirmation, your package will be delivered within 3-5 business days. We are constantly working to get your order delivered as soon as possible.

Contact us immediately with a proper video on our WhatsApp. After inspection, we will place an order for replacement.

Yes, we have this option. Satisfy yourself first & then pay to our rider.

Note:

1. Mention it must in order note section while ordering.
2. shoot a video during parcel opening.

Absolutely yes, the product comes with 7 days replacement warranty plus 1Year official brand warranty in case of issue.

In case you find any technical issues like connectivity, one bud stopped working or unable to charge, your claim will be forwarded and the company will replace another item.

Absolutely yes, Waji Techs Store is an authorized & certified platform for brand products like Hottu as we have the legal rights & resale certificate.

Simply visit our contact page and fill out the form there.

Simply reset your device.

The charging case is ergonomically designed to be portable and lightweight. You can carry your in-ear earbuds around while they’re being charged in the case.

Keep the earbuds aside and plug in your charging case for 15 minutes. Now put the earbuds back in the charging case.

Simply press and hold the touch-sensor button to connect with Google & Siri and activate the voice assistant. Please refer to the manual for further instructions.

Yes, earbuds are fully compatible with iPhones and Android devices.

Simply reset your Wireless Headphones.

Simply reset your Wireless Headphones.

Yes, all of our Wireless Headphones can be charged with a mobile charger.

Press and hold to connect with Google & Siri and activate the voice assistant. Please refer to the manual for further instructions.

Yes, all Mobile speakers have multiple connectivity modes, including Bluetooth and AUX.

Yes, all Mobile speakers can be charged with a mobile charger.

Yes, all mobile speakers can be used simultaneously while charging.

Single press on the multi-function button to easily accept and reject calls. Hottu Wired Earphones are designed for clarity and comfort during meetings and important calls.

Yes, Hottu Wired Earphones earphones have a dedicated mic perfect for calls and recording.

Press and hold to connect with Google & Siri and activate the voice assistant. Please refer to the manual for further instructions.

Yes, all Hottu Wired Earphones come with full support for Android and iOS devices. For devices that don’t have a headphone jack, a dongle is required.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Simply reset your watch and try again.

• The operational distance for the Bluetooth is 8-10m. It is ideal that phone and watch is in direct contact with each other.
• If still the Bluetooth is disconnecting, close the app, switch off and on the Bluetooth and start the app again.
• Make sure the app is running in background always.

Your watch is tracking the movement if your wrist so if you are doing something that requires a lot of hand movement then step count can be affected.

• Make sure call alert and SMS alert are enabled from the app. Sync the watch after enabling these features.
• Make sure the app is running in background.
• Even if the notifications are not coming, switch off your phone’s Bluetooth and again switch on OR restart your phone.

All Hottu smartwatches come with Water & Sweat Resistance technology that varies from model to model.